Sign Language in VR

Establishing presentation and guiding guidelines for 360° environments

Project Overview & Accolades

MSc UX dissertation project exploring sign language in VR, with the objective of establishing guidelines (library link (opens in a new tab) & PDF (opens in a new tab))

First page of the academic paper 'Investigating Sign Language Interpreter Rendering and Guiding Methods in Virtual Reality 360-Degree Content'
Paper link (opens in a new tab)

2022

Year

BCU MSc

Institution

UX Research

Type

Problem

As sign languages are often the native languages for members of the Deaf community, text captioning can be inaccessible, highlighting the importance of sign language interpretation. This research explored sign language in virtual reality 360° three degrees of freedom videos, exploring two presentation modes, fixed-position and always-visible rendering. Fixed-position placed the interpreter on the video sphere once every 120 degrees, whilst always-visible placed the interpreter on the HUD. Additionally, due to the potential inaccessibility of audio guiding, two visual guiding cues were also explored, consisting of arrows and a radar.

Solution

Findings from testing with eight sign language users and learners viewing videos created in Unreal Engine indicated that both presentation methods are viable for sign language in VR due to similar high user experience and usability results. Fixed-position rendering however provides participants with a greater sense of presence than always-visible rendering, whilst always-visible rendering produces less of a blocking effect. Arrows meanwhile appear more usable than radar for visually guiding participants to active speakers, including providing a higher level of sign language understanding and enjoyment.

Tools

  • Unreal Engine
  • Premiere Pro
  • SPSS Statistics
  • Word, LaTeX, & PowerPoint

Data gathering

  • Controlled experiment
  • Semi-structured interviews
  • Questionnaires
  • In person & online

Timeline

  • Overall: 14+ weeks
  • Research & Planning: 6 weeks
  • Design, Testing, & Writing: 8 weeks
  • Post submission: Presentations

Problem Definition

Accessible design is key to fostering universal digital inclusion with emerging technologies such as VR, with inclusive guidelines ensuring equal opportunity access regardless of user capability, age, or impairment. For many members of the Deaf community, sign languages are their primary language. Sign languages are solely visual, which along with the grammar differences between signing and written text, lead to individuals with sign language fluency combined with poor text reading capabilities, highlighting the potential inaccessibility of text captioning.

Whilst sign language interpretation in media is primarily used by sign language fluent Deaf individuals, sign language interpretation can also be of interest to people who are not d/Deaf, such as CODAs, sign language service professionals, and sign language students learning in an online environment.

Literature reviews show that guidelines for sign language in VR are currently based upon adopting best practices from captioning testing results. Building upon these best practices and findings to establish empirically based guidelines for sign language was therefore the main objective of this research, with this research acting as the building block for VR sign language guidelines, along with highlighting new research avenues.

A person wearing an Oculus Rift VR headset smiling
Oculus Rift HMD as used in testing
Panorama of a virtual desert environment with a character waving
Acclimatation environment panorama

Research Methodology

I created five high-fidelity virtual environments in Unreal Engine, consisting of an acclimatation environment designed to introduce participants to the testing procedure regardless of prior VR experience, two environments with non-visible narrators for interpreter presentation testing, and two environments with speaking virtual characters for guiding testing. Eight videos were produced in Premiere Pro and Unreal Engine VR game mode, allowing for counterbalancing of environments and conditions.

Unreal Engine was chosen as the high-resolution photogrammetry assets allowed for the creation of highly immersive environments, negating the low fidelity impacting presence issue found in my previous VR testing. Each video was between three and four minutes in length, allowing time for participants to view the full environment whilst not becoming fatigued by the device.

Four panoramic shots of the high-fidelity virtual test environments
Four panoramic shots of the high-fidelity virtual test environments

A within-subject two-factor independent variable design was followed, with two independent variables, each with two levels. Within-subject design was chosen as it requires fewer participants to run, as well as minimising errors occurring from individual differences, for example VR experience or BSL fluency.

  • Fixed-position rendering means the sign language interpreter video was attached to the video sphere, with a video located once every 120°, ensuring at least one interpreter is visible at any time.
  • Always-visible rendering means the interpreter was attached to the participant's FoV via use of the HUD.
  • Guiding arrows point outwards towards the currently active speaker following best practice AR guiding findings.
  • The circular 2D radar highlights the active speaker with a coloured icon, with the participant represented in the centre of the circle and their current FoV represented as a blue triangle.
Read Video Description

A stationary sign language interpreter appears seamlessly integrated within the virtual environment, allowing the user to turn their head without the interpreter moving across the field of view.

Fixed-position desktop mirror
Fixed-position rendering video sample - 360° YouTube video link
Read Video Description

A 360-degree silent video demonstration showing a sign language interpreter embedded within a virtual classroom environment. The interpreter's position remains static relative to the digital world as the camera pans around. Click and drag your mouse or rotate your phone to move the camera.

Participants were encouraged to follow the think-aloud protocol whilst viewing the 360° videos in an Oculus Rift HMD device, with questionnaire feedback after each video measuring usability (SUS), user experience metrics (adapted from the UX framework), presence (IPQ), and sickness (VRSQ). Finally, a semi-structured interview was conducted to allow for thematic analysis.

  • Usability and UX testing are key to identifying accessibility issues, and combined with preference feedback, is essential to explore any potential usability and accessibility differences between conditions with a high degree of consistency
  • Measuring presence is essential for VR design, as inducing presence is the defining characteristic of many modern VR virtual environments
  • Presence however is a complex psychological phenomenon, with literature indicating a negative relationship between presence and sickness, along with a potential mismatch between the moving background image and static foreground sign language interpreter element potentially impacting postural stability
Read Video Description

A virtual environment depicting characters opposite one another as the camera rotates.

Guiding environment with virtual characters

Testing

Following similar VR caption studies, eight participants were recruited for testing. Recruitment primarily focused on conducting testing with a representative sample of participants, including sign language users and people interested in learning sign language. A more general approach to recruitment of participants with diverse capabilities was followed rather than following a disability medical model approach focused solely on impairments.

Demographic data were obtained for participants, half of who were female, showing an age range between 24 and 64 years old. Testing took between 45 to 85 minutes per participant. There were no technical issues during the experiment and no testing conditions caused undue discomfort.

Findings & Discussion

Presence

Significant differences were found between always-visible and fixed-position. It appears that the static placement of the interpreter on the video sphere led to this difference, with fixed-position interpreters feeling more present in the environment than floating always-visible interpreters.

This however led to differences between fixed-position and always-visible in terms of blocking, with the static placement of the interpreter used with fixed-position having a strong negative impact.

Usability & UX

Both presentation methods scored A+ for usability, suggesting that both methods are viable for sign language presentation.

There was a large difference in usability for guiding, with arrows scoring A+, whilst radar scored C-. Individual UX questions showed that radar decreased enjoyment and negatively impacted sign language understanding compared to arrows.

Qualitative

The majority of presence comments for always-visible were negative, with multiple participants mentioning the interpreter HUD presentation made the environment feel artificial.

All participants quickly understood how to interpret the arrows, whilst multiple participants took time to understand the radar. An issue highlighted by the arrows however was timing, with participants missing parts of the sign language as they turned their head. Further testing is required with pauses to allow for turning.

“It feels like she’s in my personal space. . . I get this feeling that I want to back off from her. She feels intrusive”

Fixed-position (P6)

Radar chart comparing usability scores of Arrows vs Radar. Arrows score consistently higher on all positive metrics.
Guiding usability radar chart - arrow scores well on each question whilst radar scores poorly

Similar usability and UX scores between the rendering modes suggests that both fixed-position and always-visible rendering are viable for sign language presentation in VR. Findings suggest that if immersion is the key characteristic for a virtual environment, fixed-position rendering appears to be the better choice than always-visible rendering due to offering increased levels of overall presence, spatial presence, and involvement. On the other hand, if clarity of content within the virtual environment is a higher priority than presence, the reduced blocking offered by always-visible rendering appears to make it the preferred choice.

Meanwhile, the large usability issues with radar guiding suggests that arrows appear to be the optimal visual guiding method. Feedback however suggests that timing issues are more prevalent for arrows than radar and must be addressed with further testing.

Presenting Results

After writing the report, PowerPoint A1 posters and presentation slides were produced to present results for supervisors (online viva voce), students and industry judges (in person PG XPO), and leading accessibility researchers (online ACM ASSETS '22 conference). Each presentation also consisted of a live Q&A.

The dissertation was adapted in to a conference paper for the ACM ASSETS '22 Proceeding and an adapted version was published in an academic magazine explaining how findings are relevant for teachers of Deaf pupils.

BATOD magazine article about sign language interpreter presentation in virtual reality
BATOD magazine article
ASSETS '22 video presentation
Read Video Transcript

Hello, my name's Craig, I’ve been investigating sign language interpreter rendering and guiding methods in virtual reality 360-degree content. For many Deaf individuals, sign languages are their primary language, meaning text captioning may be inaccessible. Auditory accessibility is vital to ensure digital inclusion in technology and reduce the digital divide caused by inaccessible design. Virtual reality is a growing area of interest, with inclusive guidelines still actively emerging. The primary objective for this research was to establish presentation and guiding guidelines for sign language in three degrees of freedom 360-degree content.

Overall, research has provided no clear conclusions about VR subtitle presentation preferences. Sign languages have been explored more thoroughly in augmented reality, with findings indicating for example preferences for outward facing direction cues due to higher levels of glanceable understanding. The ImAc player was designed with customisable sign language presentation offered. However, recommendations for presentation of sign language are currently entirely based upon adopting subtitle guidelines.

Unreal Engine 5 was used to create the virtual environments, with the testing design following a within-subject two-factor independent variable design. Five environments were created, including the acclimation environment pictured here. This was designed to introduce all participants to the Oculus Rift head-mounted display and the testing procedure. The testing itself consisted of eight videos, with each participant viewing four testing videos, with condition and environment ordering both counterbalanced. Two environments were designed for rendering, containing non-visible narrators to isolate the rendering variable by eliminating the need for guiding. The two guiding environments meanwhile had two virtual characters placed in the environment opposite one another, with the participant placed in the middle to ensure that participants would be guided to speakers outside of their field of view. The following two slides showcase panorama screenshots of the environments, firstly consisting of a train station and a classroom for the rendering testing, and secondly consisting of a saloon and an office for the guiding testing.

The dependent variables were user experience, presence, sickness, and usability, all measured with separate questionnaires for each variable immediately following every video. User experience questions were based upon the UX framework, exploring issues such as sign language understanding and blocking. Measuring presence is vital for VR design, as inducing presence is the defining characteristic for many modern virtual environments. Literature indicates that non-visually integrated elements, such as 2D videos, may have the potential to exacerbate sickness due to mismatches between the moving background and the static foreground element. Finally, SUS was used as it provides reliable and highly consistent feedback on system usability, essential for understanding how usable the accessibility features are. Due to the use of Likert-scale data, semi-continuous total scores were examined with SPSS.

User experience results showed no significant overall differences. Individual user experience question differences were found between fixed-position and always-visible in terms of blocking, with the static placement of the interpreter used with fixed-position rendering having a strong negative impact on blocking. In terms of presence, significant differences were found between always-visible and fixed-position. It appears that the static placement of the interpreter on the video sphere led to this difference, with qualitative feedback supporting these statistical results. For sickness, all conditions showed low results. The testing procedure likely influenced these findings, with designs aimed at minimising sickness symptoms. Usability findings showed no significant differences between the rendering modes. There was a large difference in usability for guiding however, with arrows scoring A plus, whilst radar scored C minus.

For rendering modes, the two main feedback themes were presence and blocking, with fixed-position receiving mostly negative blocking comments, whilst always-visible received positive. Meanwhile, the majority of presence comments for always-visible were negative, with multiple participants mentioning the interpreter HUD presentation made the environment feel more artificial. This is opposed to fixed-position, where the majority of presence comments were positive, with comments that the static positioning meant the interpreter appeared more like she was present with them. For guiding, learnability was highlighted for both methods, with all participants quickly understanding how to interpret the arrows, whilst multiple participants took time to understand the radar. An issue highlighted by the arrows was timing, with participants missing parts of the sign language as they turned their head following arrows.

Numerous potential research avenues were highlighted, largely from semi-structed interview suggestions and think-aloud thematic analysis. Distancing appears to have an impact for fixed-position rendering, for example with potential personal space issues, highlighting the need for further testing. Arrow testing highlighted the issue of timing in VR, with testing needed for example to explore adding pauses to allow for head turn. Finally, sign language rendering and guiding must be explored in complex virtual environments such as 6 degree of freedom content.

In conclusion, fixed-position rendering appears to provide participants with a greater sense of presence than always-visible rendering due to the static placement of the interpreter on the video sphere, whilst always-visible rendering produces less of a blocking effect, with participants able to move the interpreter with head movements to view the environment. As both methods had similar high usability and UX scores, both rendering methods are viable for sign language presentation, with the best choice depending on content goals. For guiding, arrows appear to be the preferred visual guiding method due to being more usable than radar, including offering greater levels of enjoyment and understanding. Further testing is needed to explore the suitability of these requirements in six degree of freedom content.

A1 poster detailing the sign language in VR study methodology, findings, and conclusions
A1 poster

Reflections

Overall this project taught me a great deal about conducting empirical studies in accessibility, from initial research identifying gaps through to presenting findings.

Due to the novelty of the research, numerous areas for further work were highlighted:

  • Six degrees of freedom exploration - how do these findings relate to virtual environments where participants can control their position in space?
  • Does altering sign language presentation impact comprehension testing results?
  • How can gaze be used? For example, pausing when users are looking away from the sign language interpreter to allow for head movement, or moving to reduce blocking

Due to funding and recruitment issues, the lack of involvement of participants with profound hearing loss is a large problem with this research. This issue limits the suitability of using these findings in commercial products, with the research acting primarily as a groundwork study to encourage further work exploring sign language.

Overall, as demonstrated by the honours and awards received from presenting findings, the project was a great success in terms of personal research growth.

Thank you for reading about my dissertation!

Feel free to contact me for any further questions!

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